Protect your family and your home in case the worst happens

The importance of having the correct insurance products in place is often overlooked or left too late.


When getting a mortgage it's important to think about how future payments would be made if you died, became critically ill, or lost your job.  Home disasters need to be considered too such as leaks, fire, storm damage etc.


Below are some of our most popular products.

Life Insurance

Mortgage Life insurance is a type of policy which pays out a lump sum when you die.


We strongly recommend that all our clients take out life insurance to provide peace of mind that your loved ones won’t struggle financially in the event of your death.


There are several different types of policy available, and the right one for you will depend on your individual circumstances.  At Hello Mortgage a specialist Protection Advisor is always on hand to ensure you get the best product to suit your needs.

Send a message

Submitting Form...

The server encountered an error.

Form sent, thank you

Income Protection

Receive a regular income if your unable to work


An insurance product that is designed to pay you a regular income if you’re are unable to work due to illness or injury.

Unemployment Insurance

How would you managed if you or your partner lost your jobs, especially if you’re paying a mortgage, loan or other debts, or have children to support?


You may have savings or money set aside but you could find it disappears quickly when it’s being used to pay for your monthly outgoings, food shopping and transport costs.


This is why we ask our clients to consider unemployment insurance.

Critical Illness Insurance

This type of product is designed to pay out a lump sum upon diagnosis of a specified illness during the term of the policy.


This is different to income protection which pays a set monthly amount until you are able to return to work.

Buildings and Contents Insurance

Buildings insurance is mandatory for anyone taking a mortgage or getting a re-mortgage.  We detail this in the KFI document we send you.


If you are purchasing a new property you will need to prove you have buildings insurance in place at exchange of contracts.  If you are buying a leasehold property buildings insurance may be included in the service charge, your Solicitor can confirm this for you.


We always recommend our clients to take both buildings and contents insurance, rather than the mandatory buildings insurance.


When considering if contents insurance is needed we’d ask you to think; how could I replace all my contents if they were all destroyed by fire, flood or if they were stolen.

Here at Hello Mortgage we believe customer service is key, in a world full of online advice we still like to offer that personal, human touch.


Our Mortgage Advisors are based in South Shields but we offer our services nationally. As a whole of market Mortgage Broker we offer a completely bespoke service based around your own unique needs and circumstances. We take the time to understand your requirements before sourcing you the perfect product.


We are here when you need us! Our offices are open out of hours and weekends, so an appointment is always available. Use our handy online appointment booker to find the perfect time for a face to face, home visit or online chat with one of our Mortgage Advisors.

Say hello.. to great mortgage & protection advice

Meet the team

Say hello to our team of experts

Whole of market broker

CeMAP Advisors

Directly authorised by FCA

Free Advice

With you every step of the way


Apply Online

Start your mortgage application online with our quick and easy enquiry form.


Speak to an advisor

Once we have your enquiry one of our Mortgage Advisers will contact you to discuss your options


Let us work our magic

We will work tirelessly to find you the best possible mortgage, tailored to your exact requirements


Hello Mortgage Limited is registered in England and Wales. Registered Office: Suite 20, Cookson House, River Drive, South Shields, Tyne & Wear, NE33 1TL. Company Number: 10414170. DPA number ZA332902


Hello Mortgage Limited is an Appointed Representative of MyInfinity Finance  Limited which is authorised and regulated by the Financial Conduct Authority 672182.


© 2021 Hello Mortgage Limited - All Rights Reserved